At Moss Electric, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address, and any other details you voluntarily provide when filling out forms, requesting services, or contacting us.

• Technical Data: IP address, browser type, operating system, and browsing behavior collected through cookies and analytics tools.

How We Use Your Information

The information we collect is used to:

• Respond to your inquiries and provide services

• Send confirmations, updates, or appointment reminders

• Improve our website, customer service, and overall user experience

• Send promotional or informational emails (only if you opt in)

Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Service providers who help us operate the website or perform business functions (e.g., payment processors, email services), under confidentiality agreements

• Legal authorities, if required by law or to protect our legal rights

Cookies and Tracking Technologies

This website uses cookies and similar technologies to enhance your experience.

• Necessary cookies are always used to allow Squarespace, our hosting provider, to securely operate the website

• Analytics cookies are used only when you accept our cookie banner and help us understand site traffic and usage

Data Analytics and Website Operation

This website is hosted by Squarespace, which may collect personal data to support website functionality and analytics, including:

• Browser, network, and device information

• IP address

• Pages visited, clicks, scrolling, and timestamps

This information helps us understand how visitors use our site and improve performance.

You can learn more by visiting Squarespace’s Privacy Policy:
https://www.squarespace.com/privacy

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Privacy Rights (California Residents)

If you are a California resident, you have the right to:

• Request access to the personal information we collect about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of the sale or sharing of personal data (we do not sell your data)

• Not be discriminated against for exercising your privacy rights

To make a request, please contact us at:
info@moss-e.net

For more information please refer to the California Consumer Privacy Act (CCPA).

Your Choices

You may:

• Opt out of marketing emails at any time using the unsubscribe link

• Disable cookies through your browser settings

• Contact us to access, update, or delete your information

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Moss Electric
3936 Monroe St. Ventura CA 93003
(805) 254-6677
info@moss-e.net